Cancellation policy

When registration is canceled, a refund is possible, depending on the time of cancellation. For any cancellation, we will charge €7,50 for administration costs.

 

Cancellation by You: 

Online course cancellation: Paid registrants who cancel their attendance at any time prior to the beginning of an online offering, we will issue a 100% registration credit (minus administrations costs of €7.50)  Requests for cancellation must be emailed to urotherapie@umcutrecht.nl

-------

Live, in person course cancellation: Up to two weeks before a course, registrants who email a cancellation request to urotherapie@umcutrecht.nl will receive a 100% registration credit (minus administrations costs of €7.50)

Cancellations received less than two weeks ahead of the start date of the course and no-shows will forfeit all registration fees paid to UMCU /WKZ *Exceptions may be made in cases of illness at the UMCU/WKZ sole discretion. 

• If a participant wishes to cancel, (s)he has the option to have someone (such as a colleague from the same department) participate in her/his place, provided that the organizer of the activity agrees, and under the conditions set by the organizer.

• In case the participant who wishes to cancel finds someone to replace her/him, they ought to arrange the financial part amongst themselves (i.e. the UMCU  will not refund the money to the canceling participant and send out a bill to the new participant).

--------

Cancellation by UMCU/WKZ

If UMCU cancels or postpones this course, UMCU will automatically issue a 100% registration credit (minus administrations costs of €7.50).